as strange as it may seem to address it in the context of shipping, we think it’s important that we share our philosophy here:
all of our mallows are handmade for your order.
we believe that quality is more important than speed.
when it comes to our creations, we don’t simply keep them on hand, losing freshness every day until you get the oldest batch sent to you at the time of your order. considering that you’re here, preparing to order mallows rather than picking up a bag of the dessicated chemicals they call marshmallows at your local grocery store suggests that you may share our philosophy. so, we ask that you be just a little bit patient with us.
generally, we’ll make your mallows within four business days* of your order being placed and ship them out to you one business day* later.
we have two ways to ship domestic orders:
- for orders of at least $20 USD, shipping is a flat $5 USD and FREE for orders of $50 USD or greater when using USPS priority mail
- UPS costs are calculated in real time
if you’re in the seattle area, we have another option available: you can meet up with us at the fremont sunday market and pick up your order there. we’ll have it ready and waiting for you…plus, we’d love to meet you! please note that our pickup option is only available monday through thursday at 8pm (so we have time to make your mallows before market day) and requires you to pay when you place your order. thanks for understanding.
to our friends in Australia, Canada, Ireland, and the United Kingdom: we have added shipping to these countries after receiving a number of enquiries about our mallows! although the shipping is more expensive and takes more time (6-10 business days* for USPS, variable for UPS) than domestic, we hope that you’ll still give us a chance!
elsewhere in the world, but interested in trying mallows? contact us – we’ll see what we can work out!
* business days, for the purposes of creating and shipping mallows, do not include weekends and U.S. holidays